IMC Fee & Information

Points Accumulation

Isetan Members card & Isetan Platinum Members Card are point accumulation cards. Members can earn points for purchases made at any Isetan Departmental Store and Isetan The Japan Store including Foodmarket, Eat Paradise, Restaurant & Caffe Gino.

Present the IPC / IMC card to the cashier before payment is made to start accumulating points.

Points will be accumulated on the same day of purchase. Backdated receipts are not valid for point accumulation and any requests will not be approved.

  • Normal Priced items
    One point will be awarded for every RM1 spent
    (excluding GST)
  • Value Buys & Discounted Items
    One point will be awarded for every RM10 spent
    (excluding GST)

Point Accumulation Period

There are 2 promotions periods in a year, each for a duration of 6 months.

PROMOTIONS PERIODS
January - June
July - December

Lost & Damaged Card

  • A replacement fee of RM5 will be levied for each lost or damaged Card. RM10 will be charged for switching out of the Go Green Membership.
    *Fee excluding GST

Change of Status

  • There will be no refund for Regular Members who switched to Go Green after the membership fees had been paid.
  • Application must be made in person at the Customer Service Counter at any Isetan stores.
  • Members must be at least 16 years and above.

Point Accumulation Exceptions

  • Not valid for the following counters: Chocolate, Cake, Bakery, Laundry and Delivery Service.
  • The following items are not entitled for Points Accumulation: Isetan Gift Voucher and Promotion Voucher.
  • Payment modes that are not entitled for Points Accumulation: Rebate Voucher, Cosmetic & Fragrance Promotion Voucher, Promotion Coupon and Parking Rebate Voucher.
  • Kindly check with the cashier before payment regarding points accumulation.
  • Points accumulation varies according to types of products, brands and services.
  • The following items are not entitled for Points Accumulation: Isetan Gift Voucher and Promotion Voucher.
  • Payment modes that are not entitled for Points Accumulation: Rebate Voucher, Cosmetic & Fragrance Promotion Voucher, Promotion Coupon and Parking Rebate Voucher.
  • Kindly check with the cashier before payment regarding points accumulation.

Isetan Platinum Card Members

  • Regular Members who achieved 10,000 points or more during the current year’s promotion period will automatically upgraded to Platinum Card Members with a 2-year expiry date from the issuing date of Platinum Card.
  • The next subsequent renewal will be - Regular RM25 and RM15 for Go Green, for a duration period of 2 years.
    *Fee excluding GST
  • Platinum Card Members are required to maintain a minimum of 10,000 points during the promotion period (Jan – Dec), in order to enjoy 7% rebate voucher.
  • Platinum Card Members point accumulation of below 10,000 points will automatically be revised to 3% or 5% according to Isetan Members point’s accumulation terms & conditions.

Terms & Conditions

  • Points cannot be carried forward for the next promotion period.
  • Unredeemed points cannot be transferred to another account and has no monetary value at any point of time.
  • Members are advised to keep receipts for the purchase made within each promotion period to resolve any discrepancy in point accumulation.
  • Isetan of Japan Sdn Bhd and ICJ Department Store (M) Sdn Bhd shall not be liable for promotional materials send to the mailing address that is erroneously provided by IMC member; nor we are responsible for any unsuccessful delivery of mails or email sent to the given address regardless of any reasons.
  • Isetan of Japan Sdn Bhd and ICJ Department Store (M) Sdn Bhd reserves the right to amend the privileges, benefits and terms & conditions from time to time at our sole discretion without prior notice.
  • Promoters, Staff and Employees of Isetan of Japan Sdn Bhd and ICJ Department Store (M) Sdn Bhd are not eligible to apply or use the IPC / IMC Card.
  • Isetan of Japan Sdn Bhd and ICJ Department Store (M) Sdn Bhd will not be responsible for any unreached Short Messaging System (SMS) to the given Mobile Number for whatever reason(s).