IMC Information

Points Accumulation

  1. Isetan Members Card & Isetan Platinum Members are point accumulations cards. Members can earn points for purchases made at any Isetan Departmental Store and Isetan The Japan Store including Foodmarket, Eat Paradise, Restaurant & Caffe Gino.
  2. Present the IPC / IMC card to the cashier before payment is made to start accumulating points.
  3. Points will accumulate on the same day of purchase. Backdated receipts are not valid for point accumulation and any request will not be approved.
    • Normal Priced items
      One point will be awarded for every RM1 spent
      (excluding GST)
    • Value Buys & Discounted Items
      One point will be awarded for every RM10 spent
      (excluding GST)
  4. Points Accumulation Periods

    There are 2 promotion periods in year, each for duration of 6 months.

    PROMOTIONS PERIODS
    January - June
    July - December

Redemption of Rebate Voucher

Please present your Identity Card and IMC or IPC card upon redemption. Any rebate voucher not redeemed within a specified period will be forfeited.

Redemption of Rebate Voucher is limited to the Main Card holder.

Customer will receive notification via SMS, Email, and Isetan Newsletter and In Store Posters. The updated purchase points are shown in Customer’s purchase receipt.

Collection Period

Jan – June Promotion Aug – Nov of the same year
Jul – Dec Promotion Feb – May of the following year

Point Accumulation Exceptions

  • Not valid for the following counters : Chocolate, Cake, Bakery, Laundry and Delivery Service.
  • The following items are not entitled for Points Accumulation: Purchase of Isetan Gift Voucher and Promotion Voucher.
  • Payment modes that are not entitled for Points Accumulations: Rebate Voucher, Cosmetic & Fragrance Promotion Voucher, Promotion Coupon and Parking Rebate Voucher.
  • 10) Kindly check with the cashier before payment regarding points accumulations.
  • Point's accumulation varies according to types of products, brands and services.
  • The following items are not entitled for Points Accumulation: Purchase of Isetan Gift Voucher and Promotion Voucher.
  • Payment modes that are not entitled for Points Accumulations: Rebate Voucher, Cosmetic & Fragrance Promotion Voucher, Promotion Coupon and Parking Rebate Voucher.
  • Kindly check with the cashier before payment regarding points accumulations.

Lost Card / Change Status

  1. Lost & Damaged Card
    • A replacement fee of RM5 will levied for each lost or damaged card. RM10 will be charged for switching out of the Go Green membership.
      *Fee excluding GST
  2. Change of Status
    • There will be no refund for Regular Members who switched to Go Green after the membership fees had been paid.
    • Application for must be made in person at the Customer Service Counter at any Isetan Stores.
    • Members must be at least 16 years and above.